Acceptance of Terms
By using our site and services, you agree to be bound by these Terms. Please do not use the services if you do not agree by these Terms. If you are accessing and using our service on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, "you" and "your" will refer to that company or other legal entity.
Payment, Taxes and Fees
You will be charged immediately upon placing an order. All credit card payments authorize The Emperor’s Lane or its third-party payment processing service providers to charge your credit card for the price of the items you have purchased.
If by any chance the item is out of stock after you have placed the order, we will refund the full amount. As refund will be processed by third-party payment processing service providers, it may take up to 5-15 business days.
The Emperor’s Lane is currently obligated to collect sales tax. If this fee applies, it will appear at checkout and will be calculated depending on your location.
The Emperor’s Lane reserves the right to require payment of fees for certain features of the service. Should you elect to subscribe to or use such features, you agree to pay all applicable fees, as described on the site in connection with such features.
Change in Service Offerings
The Emperor’s Lane reserves the right to change its price list, product, promotions and service offerings, and to institute new charges at any time. Use of the service by you, following such notification constitutes your acceptance of any new or increased charges, prices, promotions and offers. The Emperor’s Lane will not be sending out specific notification with any such changes. All changes will be updated on our website.
We attempt to provide accurate descriptions of products. However, there may be inaccuracies in the Product descriptions, or the colors of the Products may vary than what is shown in the picture. The Emperor’s Lane does not warrant that the Product descriptions, colors, dimensions, weight, images or videos are accurate, complete, reliable, current or error-free. If a product offered on our site is not as described, please Contact Us.
In order to buy our products, you will need to register and become a member. The Emperor’s Lane assumes that you are providing accurate information and are at least 18 years old, and capable of forming a binding contract with us. Ensuring the information that you provided is accurate, secure and is update to date is your responsibility. By using our Services, you agree that you won’t disclose your Account password to anyone, and you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether you know about them or not. The Emperor’s Lane reserves the right to suspend or terminate the account if there is any unusual activity.
The Emperor's Lane reserves the right to alter and cancel any promotions at sole discretion of The Emperor's Lane without any notice. Promotions do not hold any cash value and cannot be transferred. Promotions cannot be combined.
We are pleased to offer you the opportunity to participate in and use our Gift Card Services, made available to you based on these terms (as defined below). “You” includes you and the entity on whose behalf you are purporting to act on.
By accessing or using the Gift Card Services, you are representing that you have read, understood, and agree to be bound by these provisions and terms, together with any and all rules, policies and guidelines provided.
The Emperor's Lane reserves the right to update and change the Gift Card Service Terms by posting updates and changes to The Emperors' Lane website without any prior notice. You are advised to check the Gift Card Service Terms from time to time for any updates or changes that may impact you. If you do not accept such changes/amendments, you must cease using the Gift Card Services. We reserve the right to modify or terminate the Gift Card Services for any reason, without notice at any time.
Please safeguard your Gift Card number. You are responsible for its loss or theft. If your gift card is lost or stolen, and you have proof of purchase, we will issue you a replacement for the balance shown in our records.
Parameters and Limits
Here is how it works
Plastic Gift Card (aka Physical Gift Card, Gift Cards)
California Proposition 65
In compliance with California Proposition 65, we are providing the following notice: Consuming food or beverages that have been kept or served in lead crystal products or handling products made of lead crystal will expose you to lead, a chemical known to the state of California to cause birth defects or other reproductive harm.
LOYALTY PROGRAM TERMS AND CONDITIONS
The Emperor’s Lane Loyalty Program (the “Program”) sponsored by The Emperor’s Lane LLC. (“The Emperor’s Lane”) is designed to help you get the most out of your membership. We reward you for doing the things you already do shop on theemperorslane.com (the “Site”), refer friends to The Emperor’s Lane, and send us feedback on your purchases. Best of all, you can use the points you earn to purchase more products!
The following terms and conditions (these “Loyalty Program Terms and Conditions”) contain important information regarding the Program. Please read the following Loyalty Program Terms and Conditions carefully. These Loyalty Program Terms and Conditions are incorporated into the Site Terms and Conditions. Acceptance of the Site Terms and Conditions includes acceptance of these Loyalty Program Terms and Conditions. These Loyalty Program Terms and Conditions are a binding agreement between you and The Emperor’s Lane and will govern your participation in any and all Program offers.
Participating in the Program entitles members (“Members”) to take advantage of certain Program rewards (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by The Emperor’s Lane in its sole discretion. The Emperor’s Lane reserves the right to modify these Loyalty Program Terms and Conditions at any time, without notice to you, so it is important to check the Loyalty Program Terms and Conditions periodically. Participation in the Program or redemption of Rewards is considered acceptance of these Loyalty Program Terms and Conditions and any modified terms included therein.
Upon notice, The Emperor’s Lane may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program or any Program Reward at any time, including the availability of any Program Reward.
This Program will continue until terminated, suspended, modified, or converted to another rewards program by The Emperor’s Lane (the “Program Period”).
To become a Member of the Program, you must be a legal resident of the forty-eight (48) contiguous United States, or the District of Columbia and be 18 years of age or older. To enroll in the Program, you simply need to have registered for a rewards account. You do not need to have a subscription to earn Points in the Program.
Once you have become a member, you can begin earning up points (“Points”) the following ways:
Upon notice, The Emperor’s Lane reserves the right to suspend, terminate, revalue, or modify, without liability to Members, all or part of the Points’ value structure and offers and any merchandise or service. The Emperor’s Lane reserves the right to adjudicate all Points discrepancies in its sole discretion, and the Members agree to abide by any such adjudication. You can check your points balance on your rewards account page.
The points are redeemable towards purchases of products or gift cards. You can redeem your points during the checkout process. To redeem your points, simply add items to your shopping cart, and click the “Checkout” button (if you’re not already signed in, the next screen will prompt you to sign into your account). Continue through the checkout process. When you get to the Payment Details section, you’ll see a box that says, “Slide To Select The Points.” When you click it, your points will be used, and the dollar value will be deducted from your order total.
Points are available for redemption for the purchase of products only while supplies last. Product quantities may be limited. If you choose to apply points to your purchase, you will be able to select the number of your points that are applied to the order. If you have more points than are necessary to complete a purchase, the appropriate number of points will be applied and deducted from your account to complete the purchase; points not needed to complete the purchase will remain in your account. If you have points in your account, but not enough to complete the purchase, all points in your account will be applied to the purchase. You will be asked to select another form of payment to cover the remaining balance. For example, if a member has a $1000 order in the cart, and has 5000 points (equal to $50), member may apply points to the purchase and pay the remainder with the credit card. Member may NOT use 3000 Points (equal to $30) towards the purchase and pay the balance with a credit card.
Refunds & Returns
Any items received as a result of points redemption may only be exchanged for a refund of the applicable points redeemed for such item (not cash or credit). Purchases made with points will ship in the normal course of business.
Points earned via credit card transaction purchases on the Site will be rescinded in the event that such purchase is returned for a refund.
Point Minimums And Maximum
You cannot redeem points for more than the total amount of your purchase. Points are not redeemable for cash.
You can always check your point balance on your rewards account page.
Points will expire 18 months from the date they were first earned. If Member does not redeem Points within this time frame, Member forfeits all such Points.
Your rewards account page lists your points balance history, which displays the dates your points were earned.
Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to Member. Members are solely responsible for reporting such items on their tax returns and paying any associated tax liability. Members may not assign or transfer any Rewards. The Emperor’s Lane makes no warranty in any respect as to any Rewards, merchandise, or service available within the Program.
The Emperor’s Lane may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward. The Emperor’s Lane may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Loyalty Program Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Loyalty Program Terms and Conditions. The Emperor’s Lane reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if The Emperor’s Lane deems or suspects that such Member has engaged in or has attempted to engage in any of the following:(a) acting in violation of these Loyalty Program Terms and Conditions; or(b) damaging, tampering with or corrupting the operation of the Program or Site; or(c) acting with intent to annoy, harass or abuse any other person; or(d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or(e) activity deemed in the sole discretion of The Emperor’s Lane to be generally inconsistent with the intended operation of the Program. Any decision The Emperor’s Lane makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. The Emperor’s Lane shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Loyalty Program Terms and Conditions or intent of these Loyalty Program Terms and Conditions.
Except for willful misconduct or gross negligence on the part of The Emperor’s Lane, by participating in the Program, Members release The Emperor’s Lane, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents(collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program or the use of any Rewards.
Members agree to indemnify, defend and hold The Emperor’s Lane and its representatives and agents harmless from and against any and all third-party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Loyalty Program Terms and Conditions or any violation by Member of applicable law.
The laws of the State of Florida shall govern these Loyalty Program Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Florida for all matters arising in connection with these Loyalty Program Terms and Conditions or Member’s participation in the Program.