Acceptance of Terms
By using our site and services, you agree to be bound by these Terms. Please do not use the services if you do not agree by these Terms. If you are accessing and using our service on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, "you" and "your" will refer to that company or other legal entity.

Payment, Taxes and Fees

You will be charged immediately upon placing an order. All credit card payments authorize The Emperor’s Lane or its third-party payment processing service providers to charge your credit card for the price of the items you have purchased.

If by any chance the item is out of stock after you have placed the order, we will refund the full amount. As refund will be processed by third-party payment processing service providers, it may take up to 5-15 business days.

The Emperor’s Lane is currently obligated to collect sales tax. If this fee applies, it will appear at checkout and will be calculated depending on your location.

The Emperor’s Lane reserves the right to require payment of fees for certain features of the service. Should you elect to subscribe to or use such features, you agree to pay all applicable fees, as described on the site in connection with such features.

Change in Service Offerings

The Emperor’s Lane reserves the right to change its price list, product, promotions and service offerings, and to institute new charges at any time. Use of the service by you, following such notification constitutes your acceptance of any new or increased charges, prices, promotions and offers. The Emperor’s Lane will not be sending out specific notification with any such changes. All changes will be updated on our website.

Product Descriptions

We attempt to provide accurate descriptions of products. However, there may be inaccuracies in the Product descriptions, or the colors of the Products may vary than what is shown in the picture. The Emperor’s Lane does not warrant that the Product descriptions, colors, dimensions, weight, images or videos are accurate, complete, reliable, current or error-free. If a product offered on our site is not as described, please Contact Us.

Registration

In order to buy our products, you will need to register and become a member. The Emperor’s Lane assumes that you are providing accurate information and are at least 18 years old, and capable of forming a binding contract with us. Ensuring the information that you provided is accurate, secure and is update to date is your responsibility. By using our Services, you agree that you won’t disclose your Account password to anyone, and you’ll notify us immediately of any unauthorized use of your Account. You’re responsible for all activities that occur under your Account, whether you know about them or not. The Emperor’s Lane reserves the right to suspend or terminate the account if there is any unusual activity.

PROMOTIONS

The Emperor's Lane reserves the right to alter and cancel any promotions at  sole discretion of The Emperor's Lane without any notice. Promotions do not hold any cash value and cannot be transferred. Promotions cannot be combined.

GIFT CARDS

We are pleased to offer you the opportunity to participate in and use our Gift Card Services, made available to you based on these terms (as defined below). “You” includes you and the entity on whose behalf you are purporting to act on.

By accessing or using the Gift Card Services, you are representing that you have read, understood, and agree to be bound by these provisions and terms, together with any and all rules, policies and guidelines provided.

Terms

The Emperor's Lane reserves the right to update and change the Gift Card Service Terms by posting updates and changes to The Emperors' Lane website without any prior notice. You are advised to check the Gift Card Service Terms from time to time for any updates or changes that may impact you. If you do not accept such changes/amendments, you must cease using the Gift Card Services. We reserve the right to modify or terminate the Gift Card Services for any reason, without notice at any time.

Please safeguard your Gift Card number. You are responsible for its loss or theft. If your gift card is lost or stolen, and you have proof of purchase, we will issue you a replacement for the balance shown in our records.

Parameters and Limits

  • E-Gift Cards are delivered in electronic format only
  • Physical Gift Cards will be sent in mail via USPS, UPS or FedEx
  • Gifts cards can be redeemed within 5 years from the date of issue
  • Gifts Cards are non-refundable
  • Gift Cards do not hold any cash value
  • Gift Cards can only be used at TheEmperorsLane.com
  • Does not include any activation fees or added service fees, or fees that reduce the value of the card over time

Here is how it works

E-Gift Card

  • Choose a denomination from $25 to $1500 (you can select multiple quantities of each denomination)
  • Recipient will receive E-Gift Card via email within 24 hours
  • Recipient will receive each E-gift card code in a separate email. Example if multiple quantities are ordered then recipient will receive multiple emails – one code per email for number of quantities selected
  • Gift Cards can only be used in the United States
  • Custom message functionality is available. We will add your message in the email. You can also customize the message and forward the email received from The Emperor’s Lane with Gift Card details to intended recipients. Please note that you should protect gift card code as you would protect real money and do not share it with anyone that you do not intend to provide access to balance on your card.
  • E-Gift cards can be added to apple wallet
  • When you make a purchase the value of the card will be deducted by the value of your purchase (including any shipping fees and sales tax)

 

Plastic Gift Card (aka Physical Gift Card, Gift Cards)

  • Choose a denomination from $25 to $1500 (you can select multiple quantities of each denomination)
  • Recipient will receive Gift Card in mail
  • Gift Cards can only be used in the United States
  • Custom message functionality is available. We will add your message in the package for free. Please note that you should protect gift card code as you would protect real money and do not share it with anyone that you do not intend to provide access to balance on your card.
  • When you make a purchase the value of the card will be deducted by the value of your purchase (including any shipping fees and sales tax)

California Proposition 65
In compliance with California Proposition 65, we are providing the following notice: Consuming food or beverages that have been kept or served in lead crystal products or handling products made of lead crystal will expose you to lead, a chemical known to the state of California to cause birth defects or other reproductive harm.

 

TRADE PROGRAM TERMS AND CONDITIONS

The Emperor’s Lane Trade Program (the “Program”) sponsored by The Emperor’s Lane LLC. (“The Emperor’s Lane”) is designed to help you get the most out of your membership. As a member, you will enjoy the privilege of simplified sourcing as we manage everything from dealing with manufacturers and handling logistics to facilitating foreign currency transactions, allowing you to concentrate on your core competence - designing beautiful spaces.

The following terms and conditions (these “Trade Program Terms and Conditions”) contain important information regarding the Program. Please read the following Trade Program Terms and Conditions carefully. These Trade Program Terms and Conditions are incorporated into the Site Terms and Conditions. Acceptance of the Site Terms and Conditions includes acceptance of these Trade Program Terms and Conditions. These Trade Program Terms and Conditions are a binding agreement between you and The Emperor’s Lane and will govern your participation in any and all Program offers.

Participating in the Program entitles members (“Members”) to take advantage of certain Program rewards/discounts (“Rewards”) that may change from time to time and, which may be made available for limited times, all as determined by The Emperor’s Lane in its sole discretion. The Emperor’s Lane reserves the right to modify these Trade Program Terms and Conditions at any time, without notice to you, so it is important to check the Trade Program Terms and Conditions periodically. Participation in the Program or redemption of Rewards is considered acceptance of these Trade Program Terms and Conditions and any modified terms included therein.

Upon notice, The Emperor’s Lane may, in its sole and absolute discretion, cancel, change, suspend or modify any aspect of the Program or any Program Reward at any time, including the availability of any Program Reward.

1. Membership: Membership in the Trade Program is limited to professional interior decorators, construction companies, and other qualified professionals. The Emperor’s Lane, LLC reserves the right to approve, deny, or revoke membership at its discretion.

2. Returns and Order Cancellations: Please refer to our website for our complete Return and Order Cancellation Policy.

3. Discounts: Discounts are valid only for members of our Trade Program and cannot be combined with other promotions, offers, or applied to previously placed orders. Discounts are applied to merchandise only and exclude taxes, shipping, and handling fees. 

The Emperor’s Lane reserves the right to change its price list, product, promotions and service offerings, and to institute new charges at any time. Use of the service by you, following such notification constitutes your acceptance of any new or increased charges, prices, promotions and offers. The Emperor’s Lane will not be sending out specific notification with any such changes. All changes will be updated on our website.

4. Payment: Payment must be received in full before any order is processed. We accept credit cards, wire transfers, PayPal and checks. Orders paid by check will not be processed until the check has cleared.

5. Lead Times: Lead times for bespoke items are approximately 8 - 12 weeks for shipping. For non-bespoke items, please refer to the individual product page for lead times. All lead times are approximate and subject to change without notice.

6. Shipping: All orders will be shipped The Emperor’s Lane's preferred carriers. Expedited shipping options may be available at an additional cost. International shipping may be available to certain countries, with the recipient responsible for all customs duties, taxes, and fees.

7. Limitation of Liability: In no event shall The Emperor’s Lane be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use the products.

8. Termination: The Emperor’s Lane may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program at any time. The Emperor’s Lane may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Trade Program Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Trade Program Terms and Conditions. The Emperor’s Lane reserves the right at its sole discretion to prohibit any Member from participating in any aspect of the Program if The Emperor’s Lane deems or suspects that such Member has engaged in or has attempted to engage in any of the following:(a) acting in violation of these Trade Program Terms and Conditions; or(b) damaging, tampering with or corrupting the operation of the Program or Site; or(c) acting with intent to annoy, harass or abuse any other person; or(d) any inappropriate, uncooperative, disruptive, fraudulent, potentially fraudulent, or unusual behavior or activity; or(e) activity deemed in the sole discretion of The Emperor’s Lane to be generally inconsistent with the intended operation of the Program. Any decision The Emperor’s Lane makes relating to termination or suspension of any Member’s participation in the Program shall be final and binding in all respects. The Emperor’s Lane shall be the sole determiner in cases of suspected abuse, fraud, or breach of these Trade Program Terms and Conditions or intent of these Trade Program Terms and Conditions.

9. Release: Except for willful misconduct or gross negligence on the part of The Emperor’s Lane, by participating in the Program, Members release The Emperor’s Lane, its parent company, subsidiaries, affiliates, suppliers, advertising and promotions agencies and their respective directors, officers, employees, and agents(collectively, “Released Parties”) from any and all liability for any loss, harm, damages, cost or expense, including, without limitation, property damages, personal injury and/or death, arising out of or in any way connected to the Program.

10. Indemnification: Members agree to indemnify, defend and hold The Emperor’s Lane and its representatives and agents harmless from and against any and all third-party claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to any breach by Member of any of these Trade Program Terms and Conditions or any violation by Member of applicable law.

11. Governing Law: The laws of the State of Florida shall govern these Trade Program Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in Florida for all matters arising in connection with these Trade Program Terms and Conditions or Member’s participation in the Program.

12. Program Period: This Program will continue until terminated, suspended, modified, or converted to another rewards program by The Emperor’s Lane (the “Program Period”).

13. Eligibility and Program Requirements: To become a Member of the Program, you must be a legal resident of the forty-eight (48) contiguous United States, or the District of Columbia and be 18 years of age or older. To enroll in the Program, you simply need to be

  • Registered interior decorator, construction company, or other qualified professional.
  • Maintain a minimum annual spend of $500 to keep your account in good standing.
  • The annual spend will reset on January 1st of every year.
  • Take advantage of no sales tax by providing us with a valid Sales Exemption Certificate.