Shipping charges will be calculated at the checkout and depend on, but not limited to, type of shipping, weight, volume and your destination.
Order processing will take approximately 3-10 business days and transit time is dependent on shipping method selected. Special Order Products are international made to order products that may take up to 6-12 weeks (depending upon the brand and product). The Emperor’s Lane will make full effort to have your order delivered within the estimated delivery time. However, sometimes items may be delayed due to factors beyond our control, and we will not be liable for any such delays.
Our shipping times may be longer than indicated due to ever changing COVID-19 situation. We are making every possible effort to deliver your product safely and as quickly as possible. Thank you for your patience and understanding.
SHIPPING EXCLUSIONS: Exclusions apply to all special shipping offers, including Free and Flat Fee Shipping. Any Free or Flat Fee Shipping Offer applies to Standard Shipping to one location. Customers are offered options for expedited shipping for additional fee. Unfortunately, currently we cannot deliver items to customers living outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau and U.S. Virgin Islands. Shipping offers do not apply to furniture and other over-sized items. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply. We cannot ship to U.S. Territories or APO/FPO addresses.
*FREE SHIPPING ON SELECT PRODUCTS: TO GET FREE STANDARD SHIPPING ON ELIGIBLE ITEMS, your total for free shipping eligible items must be more than $200 on a single order. If you have a mix of products that qualify for free shipping and products that do not qualify for free shipping in your cart, you will get free shipping only on the products that are eligible when your total for those products is greater than or equal to $200. For products that do not qualify for free shipping, you will still be charged standard shipping. No promo code needed for this offer.
The minimum purchase amount for Free Shipping does not include gift wrap charges, purchases of gift cards or tax. Offer applies to Standard Shipping to one location and you may choose to upgrade to Premium or Overnight Shipping for a fee. Free Shipping does not apply to furniture, mattresses, mirrors, over-sized rugs, prior purchases, special order products or international orders. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply. Please check the product shipping and eligibility details to see if a product qualifies for free shipping with minimum spend. Boca Do Lobo, Boconi, Circu, Cobalt Guild, Coravin, Delightfull, Fil Harmony, Kattvik Design, Kosta Boda, Laguiole, Legnoart, Luxxu, Orfevrerie Royale, Plum Wine, Pullcast, Royal Delft, Rug'Society, Select Home, SoulArc, Steuben and Thomas and George are excluded from free shipping. Some products of Argenesi, Caesar Crystal Bohemiae, Handicraft Emporium, Joanna Buchanan, Luxury Finds, The Wine Savant, Thompson Ferrier, Wolf and Zanchi are also excluded from free shipping. Free shipping does not apply on restricted items like aerosols, pressurized spray cans and alcohol-based products (hairspray, nail polish, nail polish remover, shaving cream, etc.). Due to air transport restrictions and regulations, these items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. These restricted items are not eligible for Premium or Overnight Shipping.
FREE SHIPPING ON GIFT CARDS: All gifts cards (physical) are eligible for free shipping with no minimum purchase requirement.
Tracking & Notifications
We will send you email notifications with estimated delivery updates for each stage of every shipment in your order. Once it leaves our warehouse, you will receive an email that includes final tracking information. You can also check your item’s status on our website.